About Inactive BCIT Student Account Deactivation


The BCIT Cyber Security Office has identified a number of inactive my.bcit.ca accounts belonging to former students as vulnerable to misuse, including being exploited to send spam or phishing emails. These compromised accounts pose a risk to the reputation of BCIT’s student email system and the Institute overall.

To help protect BCIT systems, any student who completed their course or program 24 months ago or longer will be classified as Inactive. Once this happens, access to all BCIT online services requiring a myBCIT login — including my.bcit.ca email and the myBCIT portal — will end.

This change ensures current students continue to have secure, uninterrupted access to registration and self-service tools.

What this means for you:

  • Active Students: If you’re currently enrolled in a course, your account will not be affected.
  • Former Students: If you completed a course or program within the last 24 months, your account stays active. You can still register for courses at bcit.ca and access self-service tools.
  • Inactive Students: If you completed your course or program 24 months ago or longer, your student status will be classified as Inactive. You will lose access to all BCIT online services that require a myBCIT login— including your my.bcit.ca email and the myBCIT portal. To access BCIT Student Self-Service please visit bss.bcit.ca, login using you BCIT ID number can also be used during the process for registration into new courses. 

Frequently Asked Questions

BCIT is implementing this change as part of a broader effort to strengthen its security and protect against cyber threats.

What is happening to @my.bcit.ca accounts?

As part of BCIT’s commitment to protecting user accounts and securing institutional data, the Cybersecurity department is building new processes around how your access to this data is processed through our systems. As a result, we are making some important changes to how access to the myBCIT account is managed and controlled.

Students who completed their course or program 24 months ago or longer will be classified as Inactive. Once Inactive, the student will lose access to all BCIT online services that require a myBCIT login — including their my.bcit.ca email and the myBCIT portal. To access BCIT Student Self-Service please visit bss.bcit.ca, login using you BCIT ID number can also be used during the process for registration into new courses. 

Who is affected by this change?
  • Active Students: No impact — your account remains active.
  • Former Students (completed a course or program within the past 24 months): No impact — you can still access BCIT services and register for courses.
  • Inactive Students (completed a course or program 24 months or longer): Your student status will be classified as Inactive. Access to BCIT online services requiring a myBCIT login — including student email and the myBCIT portal — will be removed. To access BCIT Student Self-Service please visit bss.bcit.ca, login using you BCIT ID number can also be used during the process for registration into new courses. 
Are you disabling my @my.bcit.ca account entirely?

Yes, but only if you are a former student who completed your BCIT course or program 24 months ago or longer. In this case, your my.bcit.ca account will be fully disabled — including your ability to send, receive, or access email — as part of the account deactivation process.

Will I still have access to my email if my account is Inactive?

No, if you are classified as an Inactive student (a former student who completed their course or program 24 months ago or longer), you will no longer have access to your email account.

Can I export my emails before my account is deactivated?

Yes, you can. To export all emails from your my.bcit.ca account before deactivation, please refer to this article: Exporting Content from your @my.bcit.ca Email Account

Does this change affect email forwarding?

Yes. If you’re classified as an Inactive student, your my.bcit.ca account — including email access — will be disabled. As a result, you won’t be able to send or receive emails, and any existing email forwarding will stop working as well.

Can I still register for courses if my account is Inactive?

If you are returning to BCIT, you can apply to a program using EducationPlannerBC (EPBC) or register for a flexible learning course using BCIT’s Online Self-Service. Once enrolled, your account will be automatically reactivated as a current student.

Log in to Online Self-Service using your Student Number (A0*******) and password.

Can I still check my my.bcit.ca email while off-campus?

Yes. You can access your my.bcit.ca email from anywhere, as long as your account is not classified as Inactive. This change only affects former students who completed a course or program 24 months ago or longer.

What should I do if I forget my password?

If you’ve set up a security question and added an alternate email in your myBCIT profile, you can reset your password yourself. Otherwise, contact BCIT IT Services for help.

I finished my course 24 months ago but now work at BCIT - Will my @my.bcit.ca email stay active?
Account timelines vary by role: student accounts are deactivated after 24 months, while employee accounts follow an 18‑month timeline.

If you are hired to be a BCIT employee, then you will be assigned an employee account and email address (ending in @bcit.ca).

If you are hired as a BCIT student employee, then you will receive an employee account (ending in @bcit.ca) for accessing staff systems. An employee email mailbox is not always included. In many cases, you may continue using your @my.bcit.ca email, but you may be assigned a @bcit.ca mailbox if your job requires one. For more details, refer to this article: Onboarding considerations for Student Employees

Student employees have two roles, and each follows its own life cycle:

  • Your @my.bcit.ca student email follows the student life cycle and ends 24 months after last course end date.
  • Your @bcit.ca employee account (and mailbox, if assigned) is managed separately and follows the employee life cycle and ends 18 months after job end date.

Be Cyber Aware

Visit our website at www.bcit.ca/cyber-aware/ to discover more about responsibility and end-user security awareness.